Legal
Privacy Policy
How we collect, use, store and protect personal information submitted through our diesel refund enquiry, assessment and calculator forms.
Last updated 2026-01-01
Information we collect
We collect the information you submit through our forms and basic technical information about your visit.
- Contact details: name, company, email address, telephone number
- Operational details you choose to provide, such as province, industry and diesel volume band
- Message content you submit
- Referral and campaign parameters, where present in the link you arrived from
How we use it
We use your information to respond to your enquiry, prepare and deliver the services you request, and maintain records of our engagement.
We do not sell personal information.
Legal basis and consent
We process personal information on the basis of your consent when you submit a form, and to perform a contract or take steps at your request before entering into one.
Storage and security
Submissions are stored in a secured database with access restricted to authorised personnel. Access to enquiry records requires authentication and an approved administrative role.
Retention
We retain enquiry and engagement records for as long as needed for the purpose collected and any applicable legal or record-keeping requirement.
Your rights
You may request access to, correction of, or deletion of your personal information, and may object to processing, subject to applicable law.
Contact
To exercise a right or raise a privacy question, contact us through the contact page on this website.
Information provided on this website is general information only and does not constitute tax, legal or financial advice. Diesel refund eligibility is subject to applicable legislation, SARS requirements, qualifying activities and supporting documentation. Refund rates may change from time to time. No refund is guaranteed.
This document is a template prepared for review. It should be checked by your legal adviser and completed with your registered company details before publication.